Contact Us

Police and Fire Federal Credit Union
901 Arch Street
Philadelphia, Pennsylvania 19107

Have a question or comment?
Click here to email PFFCU Member Service.

Telephone Member Service Representatives are available during normal business hours to transact almost any financial business you need.   Find out more»

Branch locations and hours
Find out more»

Mobile Phone Access to PC EXPRESS
Go to https://icub.pffcu.org/mobile to access PC EXPRESS with your mobile phone.

Lost or Stolen PFFCU Visa Credit Card
To report a lost or stolen VISA Credit Card,
call 800-325-3678

Lost or Stolen ATM/Check Card
To report a lost or stolen ATM or PFFCU Check Card:
call 215-931-2409

Do you need a PFFCU Check Card without delay?
Visit our branch located at 7500 Castor Avenue, our Stadium Branch located at Broad and Hartranft Streets, our Andorra Shopping Center branch, our branch at Grant Avenue and Academy Road, our branch in the Davisville Shopping Center, our branch in the Leo Mall, or our City Avenue Branch, located at City Line and Haverford Avenues. You can obtain a replacement card, a new card, or an additional card at these locations.

24-Hour EXPRESS Banker
215-931-0315 or 800-448-4041

For Members Who Utilize A TTY Device
You may contact our Telephone Member Service Representatives during normal business hours through PA Relay by dialing 711 and getting the help of a Communications Assistant.

Change of Address Request
Call 215-931-0300 or 800-228-8801, or submit a Change of Address form online.

Did you forget your PC EXPRESS PIN or Password?
Call PFFCU Member Service at 215-931-0300 or 800-228-8801 and a Member Service Representative will assist you.

Do you need to reorder checks?
Click here to complete our Check Reorder form.

Subscribe to our Mailing List
If you would like to receive email communications from us, please click here to subscribe to our mailing list.   Subscribe»

Unsubscribe from our Mailing List
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Isabel Nazario Family Memorial Trust Fund

Patrick McDonald Memorial Trust Account